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Why can't I link my online banking to my iwoca account?
Why can't I link my online banking to my iwoca account?

Details on the issues you might be encountering

Support Team avatar
Written by Support Team
Updated over 7 years ago

We've tried to make account linking as seamless as possible, but some of these issues crop up from time to time. Here’s what to do. 

Locked out for 15 minutes:

You may get temporarily locked out of your account for two reasons:

  1. You tried to access the online linking from two different devices within five minutes

  2. You closed the window by pressing X and then opened it again immediately

Yodlee is highly focused on security and they do this to keep your account safe. Try again after 15 minutes.

If you have any questions just send us a message by clicking the icon in the bottom right of your screen. 

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