How do I sign up for iwocaPay?

You can sign up for iwocaPay here, and we'll get in touch to help get you set up and offering payment terms to your customers.

If you'd like to learn more first, please reach out to us at pay@iwoca.co.uk or 020 3778 0549, and we'll get in touch for a chat about how we can support you and your business.

How do I get paid?

When the Buyer uses iwocaPay to settle an invoice then iwocaPay pay you by Faster Payment.

Who handles repayments from the Buyer?

We handle all repayments from the Buyer in relation to the invoice settled by iwocaPay. We also take on all of the credit risk - so if they have trouble making payments, we'll never ask you for the cash.

Are there any fees or hidden costs?

The only fee we charge to the Seller is a transaction fee of 3% of the invoice amount. There's no setup costs or on-going facility fees - you only pay a transaction fee when your customer opts to pay using iwocaPay. 

Will I be notified of the progress of my customers application?

Yes, we’ll let you know when one of your customers have signed up for iwocaPay and when we’ve paid you for an invoice.

When should I introduce iwocaPay to my customers?

iwocaPay is a sales financing and cashflow tool for your business that allows you to offer payment terms to your customers. Remember to tell your customers about iwocaPay as part of the sales process. Always send a pay link to accompany any invoice in case your customers wish to take advantage of payment terms. 

Who should I share PayLinks with?

All UK Limited Company (LTD) or Limited Liability Partnership (LLP) can use iwocaPay to spread the cost of an invoice.

Where can I get marketing and promotional materials to share with my Customers? 

Take a look at our launch pack for templates, assets and tools to help you get the most out of iwocaPay. If you can't find what you're looking for give us a ring on 020 3778 0549 or pay@iwoca.co.uk and we can help create something bespoke for you and your customers.

Is there any compliance or regulatory issues I need to consider?

While providing finance to Ltd and LLP Companies is ‘non-regulated’, be sure to be accurate in the way you offer iwocaPay to your customers. And be aware of other sales, contract and trading regulations that your sales may fall under. Please speak to your iwocaPay Relationship Manager if you need any help on these points. 

Can I get finance for an invoice not being settled by iwocaPay?

Yes, we recommend iwoca's Flexi-Loan as a way to obtain short-term finance because you can settle up anytime. This could be useful if your customer does not opt to use iwocaPay and you could use funds to plug a cashflow gap. 

What happens if our sign up is not accepted?

In some cases we’re unable to approve a sign up in which case we’ll let you know and you’re welcome to sign up again in 3 months time. 

Who is liable if the Buyer defaults on payment?

When a Buyer pays with iwocaPay, we take on the credit risk. That means that if the Buyer has trouble making a payment, we'll reach out to them to come to a solution, and we won't ask the Seller for the payment.

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