How do I pay through a pay link?

Usually your Supplier will send you a pay link along with your invoice. Just click it to go through to iwocaPay and checkout - it'll look a little something like this. You can decided to checkout online or if you prefer give us a call on 020 3984 8342 to do it over the phone.

How do monthly payments work?

We'll automatically collect your minimum monthly payment using the card you register with us. 

If you like you can pay more than the minimum and save on interest any time without any fees, it's totally flexible. If your extra payment is the same amount or more than your next monthly payment, we'll skip it. To make extra payments just head to your iwocaPay account or give us a call - you can pay using a debit card or bank transfer.

Can I settle my invoice balance early?

Yes, you can settle up early any time at no extra cost. There are no early payment fees, you’ll just pay the balance outstanding on that day. After your first thirty days, we charge interest daily - so the sooner you pay the more you save. 

What if I miss a payment?

Just login to your iwocaPay account to make a debit card payment or get details on how to make a bank transfer. If you can't make a payment get in touch with us on 020 3778 0549 and we'll work together to find a solution.

How much will it cost me?

If you pay the full invoice balance within 30 days it's completely free. After that, we charge an interest rate based on your business - you only pay for the extra time you use, there are no extra or hidden fees.

When you get a pay link we'll show you exactly how much using iwocaPay will cost on your Suppliers invoice before you checkout. Or you can get an idea of how much different invoices might cost here.

When does the free 30 days start?

The 30 days interest free start from the day you finish checkout with iwocaPay.

As soon as you checkout your Supplier get's paid - that means you could use them on top of your suppliers standard payment terms to get even more free time to pay. Just finish check out on the last day of your Suppliers payment terms to pay them on time.

What are the benefits of paying with iwocaPay?

Efficient cash flow - flexible payments that work for you and your business, so you're always in control.

Increased purchasing power - from bulk discounts to new projects, you'll never miss an opportunity again.

Happy Suppliers - your supplier always gets paid up front and you build your reputation as a great customer.

When does my Supplier get paid?

As soon as you give us the go ahead, we’ll pay your Supplier via Faster Payment within a couple of hours. We already have their bank details so you don't need to do a thing.

What if I have a dispute with my Supplier?

If you have a dispute with your Supplier or need to cancel your order you'll need to speak with them directly - we don't offer dispute resolution or charge backs.

How do I know a pay link is genuine?

Just double check the link with your matching invoice from your Supplier. If you're still worried, you can contact your Supplier directly and/or contact iwocaPay to verify the pay link. 

Can I become an iwocaPay Supplier?

Absolutely, lots of people use iwocaPay to pay invoices and get theirs paid up front. If you'd like to offer your customers more flexible payment terms while getting paid up front yourself sign up here or give us a call to find out more.

Can I sign up to other finance with iwoca?

Yes, you can still use our other finance products. If you’d like to sign up for other financing from iwoca head to iwoca.co.uk to apply.

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