Unfortunately we can’t approve everyone. If we can’t approve your business for CBILS funds your account manager will give you a call to talk you through why and what you can do next.

It could be because you don’t meet the BBB’s criteria

These are set by the BBB so we don't have control over them. If you don't meet them it means you probably won’t get approved by other lenders for CBILS either.

Here are some examples:

  • Your business was in difficulty before coronavirus
  • Your businesses hasn’t been negatively affected by coronavirus
  • Your business isn’t UK based
  • Your annual turnover is more than £45 million

If you meet the BBB's criteria, we might be able to help in the future

We’re still making changes to our own refinancing facilities so we can offer CBILS loans to a wider group of customers. If we think we can help based on the information you’ve shared with us, we’ll be in touch. You won't need to go through the whole application again. Unless anything has materially changed, we'd just need your updated bank statement.

Talk to us about delaying or reducing your existing iwoca loan repayments

If you’re struggling to make payments on your current loan we’ll help any way we can. If you haven’t already spoken to us about your repayments or your payment plan is coming to an end, get in touch with us on 020 3778 0629 and we can work together to find a payment plan that works for you.

Take a look at the other support available

Here are some other options to get access to funds:

Take a look at the Bounce Back Loan Scheme

It’s a simpler application with approvals in minutes. You can apply for up to £50,000 over six years at 2.5% per year with no personal guarantee and no payments or interest for the first 12 months.

Apply for CBILS with another CBILS provider

Each provider has slightly different eligibility criteria, so they might be able to help - you can have multiple CBILS loans with different providers so it’s worth applying to more than one.

Check what other government help you could get

There’s lots of other government support available. This includes cash grants, self-employed income support, tax breaks and help with salaries and sick pay.

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